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Care instructions

Each item is crafted with love and care so please read the following instructions to ensure it stays in its best condition ; 

  • Don't wash it in a washing machine
  • No ironing 
  • No excessive amount of water 
  • Keep it in its dust bag while not using 
  • No bleach 
  • Send it to the dry clean 
  • Clean it with a soft / microfiber - slightly wet towel 

Return policy

Refund/Exchange policy 

  • Packages are not allowed to be open
  • If you want to exchange or refund your order please contact us 
  • There is no partial delivery either take the whole order or return all items
  • Sending more than one option to  choose between them unfortunately is not an option 
  • Refund / Exchange are done within Three days only after receiving the order
  • Shipping fees should be paid in all cases 
  • Deduction of Extra Delivery fees in case of Return / Exchange 
  • Items on sale can't be exchanged or refunded
  • Items should be in it's original state and packaging
  • If you have any inquiries please send us an email 
  • Delivery inside Cairo / Giza takes 3-4 days 
  • Delivery to Governorates takes 5-6 working days 

Contact us

For more inquiries please send us an email on


Inside Cairo / Alexandria delivery takes 2-4 business days

Other governorates delivery takes 5-6 business days